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Privacy Policy

At MFEV Blockchain Platform ("we," "our," "us"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://www.mfev.io or use any of our services. By accessing or using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

1. Information We Collect

We collect different types of information from or about you depending on how you interact with our platform. This includes:

a. Information You Provide to Us

  • Personal Identification Information: When you register on our platform, complete forms, or use our services, we may collect personal data, including (but not limited to).
    • Full Name
    • Email Address
    • Phone Number
    • Address (city, state, country, and zip code)
    • Username and Password
    • Cryptocurrency Wallet Addresses
  • Financial Information: When making transactions, we may collect payment information, such as:
    • Payment methods (credit card or bank details)
    • Cryptocurrency transaction IDs
    • Billing information
  • KYC (Know Your Customer) Data: For verification purposes, we may collect additional details including:
    • Government-issued ID (passport, driver’s license, or national ID)
    • Date of Birth
    • Proof of Address (utility bill, bank statement)

b. Information We Automatically Collect

When you access the Site, we may collect certain technical data automatically, such as:

  • IP Address: To identify your geographical location and improve services.
  • Device Information: Such as the type of device you are using (PC, smartphone, tablet), operating system, browser type, and version.
  • Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track your activities on our website and gather usage data, including time spent on the website, pages visited, and referral sources.

c. Information from Third Parties

We may receive information about you from third parties, including:

  • Payment Processors: T Transaction details and confirmations.
  • Marketing Partners: Demographic or interest data based on your interactions with ads or content we display on third-party websites.
  • Social Media: Information shared publicly or with your permission through your social media accounts.

2. How We Use Your Information

We use the collected information to:

  • Provide and Improve Services: Personalize your experience, improve the platform’s functionality, and respond to inquiries.
  • Transaction Processing: Process your transactions, including deposits, withdrawals, staking, and rewards.
  • Security: Monitor and analyze trends, usage patterns, and activities on the website to enhance our services and improve user experience.
  • Compliance: Verify identity and ensure compliance with anti-money laundering (AML) and other regulatory obligations.
  • Marketing and Communication: Send newsletters, promotions, and updates (you may opt out anytime).
  • Analytics: Monitor and analyze trends, usage, and activities in connection with the website to improve our services and user experience.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share or disclose your information under the following circumstances:

a. With Your Consent

We may share personal data when we have your explicit consent to do so.

b. Service Providers

We share information with third-party service providers who help us manage our platform, process payments, or provide other essential services. These partners are bound by confidentiality agreements and are prohibited from using your data for any purposes other than those specified.

c. Legal Requirements

We may disclose your personal information if required by law or in response to legal processes, such as a subpoena, court order, or government regulation, or to protect the rights, property, or safety of MFEV, its users, or others.

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business assets. We will notify users of any changes in ownership or use of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device by your browser that help us:

  • Remember your login information for future sessions.
  • Understand your preferences based on previous or current site activity.
  • Compile aggregate data about site traffic and interaction to offer better experiences.

You can control your cookie preferences through your browser settings or by adjusting the cookie settings provided on our site.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.In some cases, we may retain data for a longer period to comply with legal obligations, resolve disputes, or enforce our agreements.

a. Account Information

Upon deactivation or termination of your account, we will retain your information for audit, compliance, and regulatory purposes for a minimum of [5 years] unless otherwise required by law.

6. Your Privacy Rights

a. General Data Protection Regulation (GDPR) Rights (EU Users)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Restriction: Request the restriction of processing your personal data.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for certain purposes. To exercise any of these rights, contact us at [email protected].

b. California Consumer Privacy Act (CCPA) Rights (California Users)

If you are a California resident, you have specific rights under the CCPA, including:

  • The right to request what personal information we collect, use, disclose, and sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information. To exercise these rights, contact us at [email protected].

7. Data Security

We take reasonable steps to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption: Data is encrypted during transmission using SSL technology.
  • Access Controls: We limit access to personal data to authorized personnel only.
  • Regular Audits: We regularly review our data collection, storage, and processing practices to enhance security.

However, no method of data transmission or storage is entirely secure. While we strive to use industry-standard methods to protect your data, we cannot guarantee its absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal data.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make significant changes, we will notify you by email or by posting a notice on the Site. Your continued use of the Site after any changes indicates your acceptance of the new terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: [email protected]