Introduction
Welcome to MFEV Blockchain. Your privacy is of utmost importance to us. This Privacy Policy outlines how MFEV Blockchain (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our services, visit our website, or interact with our platform.
By accessing or using our services, you agree to the terms of this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Information We Collect
a. Personal Information
We may collect the following personal information from you:
- Identification Information: Name, email address, phone number, and other contact details.
- Financial Information: Payment details, transaction history, and wallet addresses.
- KYC Information: Identification documents, photographs, and any information required to verify your identity in compliance with regulatory requirements.
- Usage Information: Information about how you use our services, including your interactions, preferences, and activities on our platform.
b. Non-Personal Information
We may collect non-personal information that does not directly identify you:
- Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Analytics Data: Statistical data about your interactions with our services, such as page views, session duration, and referral sources.
How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To provide, operate, and maintain our services, including processing transactions and managing your account.
- Verification and Security: To verify your identity, prevent fraud, and ensure the security of our platform.
- Customer Support: To communicate with you, respond to your inquiries, and provide customer support.
- Compliance: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
- Improvement and Development: To analyze usage patterns, improve our services, and develop new features and products.
- Marketing and Communication: To send you updates, promotional materials, and other information related to our services. You can opt-out of marketing communications at any time.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing transactions, and providing services to you.
- Legal Requirements: We may disclose your information to comply with legal obligations, regulatory requirements, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information we hold.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal and regulatory requirements.
- Objection: You can object to the processing of your personal information for specific purposes.
- Restriction: You can request restriction of the processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise your rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us understand how you interact with our services. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via our official website only.
Effective Date: This Privacy Policy is effective as of 22nd July 2024.
